Refund Policy

Thank you for shopping with us. At LD Imports, we take pride in the quality and selection of our products, carefully curated to meet your needs. We understand that purchasing wholesale goods is an important decision for your business. In line with our commitment to customer satisfaction and the specific nature of wholesale transactions, please take a moment to review our Refund Policy.

No Refunds

  • LD Imports operates on a strict no-refund policy. Once an order is placed, we immediately take steps to ensure it is processed and prepared for pick-up or delivery. This process involves resource allocation and product reservation, which prohibits us from offering refunds.

Order Cancellations

  • We do not accept order cancellations. To maintain efficiency and reliability in our service, all orders are considered final once confirmed. This policy is in place to ensure that our inventory and supply chain are managed effectively, allowing us to provide our customers with timely and reliable service.

Non-Refundable Items

  • All items sold by LD Imports are non-refundable. This includes, but is not limited to, artificial flowers & plants, giftware, and homeware products. We encourage our customers to review their orders carefully before confirmation to ensure satisfaction.

Damaged or Incorrect Items

  • While we do not offer refunds, we stand by the quality of our products. In the rare event that you receive a damaged item or if there is a discrepancy in your order, please contact us within 48 hours of receipt. We will review each case individually and work towards a satisfactory resolution, such as a replacement or exchange for the affected items.

Contact Us

  • Should you have any questions or concerns about our Refund Policy or if you need assistance with your order, please do not hesitate to contact our customer service team. We are here to support you and ensure that your experience with LD Imports is positive and rewarding.

We appreciate your understanding and cooperation with our policies, designed to ensure a smooth and efficient operation for all our valued clients. Thank you for your business, and we look forward to serving your future product needs.

https://bloomenvy.com.au/

Thank you for shopping with us. At LD Imports, we take pride in the quality and selection of our products, carefully curated to meet your needs. We understand that purchasing wholesale goods is an important decision for your business. In line with our commitment to customer satisfaction and the specific nature of wholesale transactions, please take a moment to review our Refund Policy.

No Refunds

  • LD Imports operates on a strict no-refund policy. Once an order is placed, we immediately take steps to ensure it is processed and prepared for pick-up or delivery. This process involves resource allocation and product reservation, which prohibits us from offering refunds.

Order Cancellations

  • We do not accept order cancellations. To maintain efficiency and reliability in our service, all orders are considered final once confirmed. This policy is in place to ensure that our inventory and supply chain are managed effectively, allowing us to provide our customers with timely and reliable service.

Non-Refundable Items

  • All items sold by LD Imports are non-refundable. This includes, but is not limited to, artificial flowers & plants, giftware, and homeware products. We encourage our customers to review their orders carefully before confirmation to ensure satisfaction.

Damaged or Incorrect Items

  • While we do not offer refunds, we stand by the quality of our products. In the rare event that you receive a damaged item or if there is a discrepancy in your order, please contact us within 48 hours of receipt. We will review each case individually and work towards a satisfactory resolution, such as a replacement or exchange for the affected items.

Contact Us

  • Should you have any questions or concerns about our Refund Policy or if you need assistance with your order, please do not hesitate to contact our customer service team. We are here to support you and ensure that your experience with LD Imports is positive and rewarding.

We appreciate your understanding and cooperation with our policies, designed to ensure a smooth and efficient operation for all our valued clients. Thank you for your business, and we look forward to serving your future product needs.

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